Privacy Policy

Last updated: 06/11/25

Introduction

Welcome to Glass Octopus (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal information is handled securely, fairly, and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or otherwise interact with us. It also outlines your rights under applicable privacy laws, including the Privacy Act 2020 (New Zealand), the UK GDPR and Data Protection Act 2018 (UK), and the Privacy Act 1988 (Australia). By using our website or submitting information to us, you consent to this Privacy Policy.

Who We Are

Glass Octopus Ltd
Recruitment-as-a-Service (RaaS) provider
Website: https://glassoctopus.co
Email: tom@glassoctopus.co.uk
Registered in: United Kingdom

Information We Collect

We may collect and process personal information including:
– Name, contact details, CV/resume, LinkedIn profile, qualifications, and preferences
– Client or supplier details for service delivery
– Automatically collected data such as website analytics and cookies

How We Collect Information

We collect data when you submit your CV, communicate with us, engage with us as a client, or visit our website. We may also collect publicly available professional data (e.g., LinkedIn).

Why We Collect and Use Personal Data

We process your data to:
– Match candidates with job opportunities
– Manage recruitment and client projects
– Communicate and deliver our services
– Improve our website and operations
Lawful bases: consent, legitimate interest, contract, and legal obligation.

Data Storage and Security

Your data is securely stored using:
– Manatal (CRM/ATS)
– Google Drive
– Gemini
– Xero
– DEEL
– Slack

Data may be processed in the UK, New Zealand, Australia, or other compliant jurisdictions. We ensure appropriate safeguards for any international data transfers.

Data Retention

We retain data as long as necessary:
– Candidates: up to 3 years after last contact
– Clients/suppliers: up to 7 years for business or legal compliance
You may request deletion or anonymisation anytime.

Sharing of Information

We may share personal information with:
– Clients (with your consent)
– Trusted third-party providers (e.g., CRM, storage, IT)
– Legal/regulatory authorities when required
We never sell your data.

Your Rights

You have the right to access, correct, delete, or restrict processing of your data; request portability; or withdraw consent. To exercise your rights, contact privacy@glassoctopus.co.

Cookies and Analytics

We use cookies and Google Analytics to enhance your browsing experience. You can disable cookies via your browser. Analytics data is anonymised and aggregated.

Data Breaches

In the event of a data breach, we will notify affected individuals and regulators as required by law.

Changes to This Policy

We may update this policy periodically. Updates will appear on this page with a new ‘Last updated’ date.

Contact Us

Data Protection Officer
Email: privacy@glassoctopus.co
Website: https://glassoctopus.co

Cookie Policy

Our site uses cookies to improve your browsing experience and collect analytics data. Essential cookies are necessary for site functionality, while analytics cookies help us improve performance. You can manage or disable cookies in your browser settings.