GO101 – Operations Director

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Operations Director / Head of Operations
West Midlands, United Kingdom
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About Candidate

🎯 Key Search Criteria

 

  • 💰 Salary Expectation: £80k+

  • 📍 Location Preference: Based in the Midlands

  • 🌍 Relocation Preference: Happy to relocate nationally

  • 🤝 Engagement Preference: Open to Permanent and Fractional/Freelance

  • 🏭 Primary Industry Expertise: Manufacturing, Logistics, FMCG

  • 🧭 Core Value/Leadership Style: Operational Discipline, Transformational Change

Professional Summary

A highly dedicated and innovative Operations Director with over three decades of proven success driving transformational change in complex environments. This executive defines strategies, structures, and procedures that deliver proven, repeatable results through positive engagement and clear operational discipline. Calm and focused, having served over 13 years in the Armed Forces within extremely high-pressure, worldwide environments, this leader never shies away from a challenge or difficult task. Having gained vast experience from multiple market segments, they identify fresh solutions while building strong professional relationships. An effective people manager with exceptional leadership and motivational skills who is committed to developing talent, resulting in a progressive working environment.

Career History Overview (Anonymised)

  • Operations Director | Logistics/Distribution Company | 4 years to date

  • Operations Manager / Transport & Warehouse Manager | Manufacturing Company | 6 years

  • Fulfillment Manager | Fine Art/Retail | 3 years

  • Operations Manager / Warehouse Manager | Building Materials & Distribution | 5 years

  • SNCO/Instructor | HM Forces | 12 years (Gained promotion to senior non-commissioned officer within 7 years)

Core Competencies

  • Multi-sector knowledge
  • Supply chain
  • Efficiency savings
  • Risk assessment
  • Senior Leadership
  • Financial & budgeting expertise
  • Negotiation
  • Health & safety
  • Supplier Relations
  • Project management
  • Change management & initiatives
  • Import/export
  • Quality & regulatory knowledge
  • Driving cross-functional collaboration
  • Learning & development
  • Performance review
  • Presentation skills
  • Mergers & acquisitions
  • Fleet management
  • Facilities management

Key Achievements

 

💼 Business & Transformation

 

  • Led the operational project team, helping plan and execute the merge of a key business unit in July 2023.

  • Project managed the completion of a new Regional Distribution Centre (RDC), including the relocation of stock, staff, and machinery.

  • Designed & project managed the construction of a new fulfilment warehouse for a luxury art retailer, whilst continuing in full production with no impact to customer demand.

  • Created a robust Sales & Operations Planning (S&OP) team at a manufacturing company, providing greater focus on order pipeline, quote conversion, and “right first time” delivery.

📈 Financial & Operational Efficiency

 

  • Achieved an annual saving of £150,000 in carrier costs within the first 12 months at a logistics firm by optimising service options.

  • At a manufacturing company, restructured staff and facilities across three sites, increasing weekly output by £200,000 (30%).

  • Saved £650,000 over three years in direct labour costs by reducing agency staff dependence and recruiting in-house.

  • Reduced customer credits by £750,000 over a 4-year period by streamlining internal processes and conducting robust quality inspections.

🛡️ Quality & Compliance

 

  • Reduced transport costs by £500,000 in the first 2 years at a manufacturing firm by increasing the company’s own fleet and removing subcontractors.

  • Instrumental in a logistics company gaining a BRC accreditation to house food packaging with an AA rating.

  • Achieved FORS Bronze accreditation and integrated a new branded fleet of HGVs and trailers.

  • Spearheaded the project to achieve ISO9001 certification at a metals manufacturer.

🚀 Motivation for New Role

  • Seeking a new scaling challenge where established operational excellence can be applied to significantly grow a business.

  • Desiring a role that requires applying the discipline and decisive leadership honed over 13 years in the Armed Forces to complex logistics and supply chain environments.

  • A commitment to embedding robust, world-class manufacturing and distribution standards within a progressive organisation.

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